I SHIP IN THE U.S.A. AND CANADA ONLY
SORRY NO INTERNATIONAL ORDERS AT THIS TIME
Returns:
I really do want you to be happy with your purchases. I highly recommend you ordering small amounts at first or ordering a variety of scents before you commit to a large order of all one scent.
If a product is defective, I'll do a full refund including shipping within 30 days (ie. a tart melt warmer doesn't warm). You must return the merchandise and all of its packaging within the 30 day time period.
If you decide you don't want the item, I'll refund any unopened and unused merchandise minus any shipping within 10 days. You must pay all shipping costs.
Shipping Information:
If you select USPS Priority Mail and it's cheaper to use a USPS Flat Rate box, I'll use that method as long as your order fits.
USPS Small Flat Rate Box: $5.20 (I can't fit much in these, 3 breakaway melts, or 8 scalloped tart melts, or 3 soaps, 2 tea light packages)
USPS Medium Flat Rate Box: $10.95 (6 large Jelly Jar Candles, a whole bunch of melts, soaps, lotion etc.)
USPS Large Flat Rate Box: $14.95 (I can fit a lot in these but the candle/tart warmers can not fit therefore must be sent regular priority mail)
Credit Card/Debit Card Payments: The actual cost of the shipping, plus $.50 for shipping and handling will be charged at the time of shipping which is already figured into the shipping costs. (Don't know the actual costs of shipping until your order is packaged and weighed).
PAYPAL AND CHECK PAYMENTS: If you are overcharged for shipping by more than $1.00, a refund for the difference will be given.
You will not be charged more than what my shipping calculator says! If the shipping calcalator figures $15.20 for USPS Priority Mail and you choose that method, that is the maxium amount you are charged for shipping, even if the actual shipping is $18.56. But if you choose USPS Priority Mail for $15.20 and your order fits in a Medium Flat Rate box, then you will be charged $10.95.
Customer Pickup Information:
Order pickup is by appointment only! This is a business run out of my home. If you live in the Port Angeles, WA area, and would like to pick up your order, please select "customer pickup" as your shipping option. I'll either call or e-mail you when your order is ready and make an appointment for your order pick-up.
Processing Information:
I do not have a large stock on hand, and most orders are handpoured as I receive them. Please allow 3-5 business days to process your order and up to 10 business days during the holiday season. This does not include shipping time.
